Overview
RETURN POLICY
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 72 hours of receiving your item. We do not accept returns after this time frame. We only accept returns of sculptures, and the cost of shipping is the responsibility of the customer.
REFUND POLICY
Please note that we do not offer refunds, but we do accept returns of our sculptures. If you need to return an item, please contact us within 7 day of receiving it to let us know. The cost of shipping for returns is the responsibility of the customer. If an order is canceled after it has already shipped, the buyer is responsible for covering the cost of return shipping. Please understand that we are a small family business and cannot absorb the cost of canceled orders or return shipping fees.
PROCESSING AND SHIPPING TIME
Please note that some items listed in our shop may have already been sold. If an item is listed as available, it will take between 1 to 3 business days to process and 7 business days to ship. If an item is not currently available, it will take between12 to 17 business days to manufacture and 7 business days to ship .
SECURITY
We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access or disclosure. We use secure payment processing services and do not store your payment information on our servers.
THIRD-PARTY SERVICES
We use third-party services to process payments, fulfill orders, and improve our services. These services may have access to your personal information, but only as necessary to perform their services for us. We do not sell or share your information with third parties for marketing purposes.
UPDATES TO OUR POLICY
We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on our website. You should review our policy regularly to stay informed about how we use and protect your personal information.
CONTACT US
If you have any questions or concerns about our privacy policy, please contact us at info.arabicdoors.com.